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Make all checks and money orders payable to: Home and Gifts |
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FAQ |
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What payment methods do you accept? We accept credit and debit cards, PayPal, and checks and money orders. What credit cards can I use to pay for my order?
We accept Visa, Master Charge, American Express, Discover/Novus and Dinners Club cards. Just click on the “Credit Card Payment” as your payment option at checkout time. 2Checkout.com, Inc. is an authorized retailer of Home And Gifts.biz. You can also use a credit card to pay for your purchases by using the PayPal payment option. If you choose “PayPal Payment” as your payment option, when you go through the checkout process you will be taken to the PayPal site where you can use your credit card to pay for your purchase. if you are not currently registered with PayPal, this will also create a PayPal account for you to use in the future. PayPal is an online payment processing company. They can take payments by Visa, Mastercard, or Electronic Check (Electronic Check requires account verification & can take several days for new accounts). What kinds of guarantee do I get? All items sold at Home and Gifts.biz have a 30 day money back guarantee. In addition, many individual items have their own warranties. What are your shipping policies? We ship most of our items only to the continental USA, using UPS or U.S. Ground Mail. However, we will ship some of the items in our store to additional locations. E-mail us at info@homeandgifts.biz if you would like information about our shipping policy for some specific item(s). Orders sent to Metuchen or Edison NJ are usually hand-delivered. Our shipping and handling fees are:
What do I do if I have problems with my order? If you have questions about items you are interested in contact us at info@homeandgifts.biz If you have questions about an order you have already placed, contact: orders@homeandgifts.biz Normally we will respond back within 24 hours. You can also call our voice mail at (732) 548-5775. Leave a message and we will get back to you promptly. How long will it take for my order to arrive? Normally we process and ship your order within 2 days. You should allow two weeks for delivery of most items (with some jewelry items taking 3 to 4 weeks). Most orders will actually arrive in about a week to 10 days, but please order early and allow the extra time. If your order requires faster shipping, please e-mail us at orders@homeandgifts.biz and let us know what you would like to order. We will send you information about express shipping options for your order. What do I do if I have problems with my purchases after they arrive? Remember we offer a 30 day money back guarantee on all of our merchandise. If you have a problem, we will be glad to help you by replacing the item or offering you a refund. Here is further information about our return policy and procedures. We reserve the right to refuse any unauthorized returns. |
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Explanation of some terms used in our store. |
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[Home] [About Us / FAQ] [Our Policies] |
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Page created/maintained by Female Computer Nerd. Last updated 12 January, 2008. |